If your phone and router support dual-band, connect to a 5GHz Wi-Fi frequency. You should ensure that your phone is connected to a stronger network and has enough bars for cellular strength. Large media files require a stable and strong network connection for a smooth download process in WhatsApp. Step 1: Long-tap on the WhatsApp app icon and select ‘i’ to open the app info menu. Step 2: Select Photos and tap ‘All Photos’. Step 1: Open iPhone Settings and scroll to WhatsApp. WhatsApp requires relevant storage permission to save the media files to the device gallery. Step 1: Open the Settings app on the iPhone and scroll down to WhatsApp. If the option is enabled for WhatsApp, you might not be able to download media on the iPhone. IOS lets you restrict mobile data use for certain apps from the settings menu. Once you find it, you will see the option to leave the beta program. On Android, open the Play Store, and search for WhatsApp. On iPhone, open the TestFlight App > WhatsApp > and select Leave beta program from the following menu. If the download media failure is widespread on the beta WhatsApp builds, it’s wise to quit the program and start using the App Store or the Play Store’s stable version. You should open the App Store or the Google Play Store and update WhatsApp to the latest version. The media download error might occur due to a buggy or older WhatsApp build on your phone. WhatsApp frequently updates its app on iOS and Android. Let’s troubleshoot the issue once and for all. It can be due to an outdated WhatsApp build, network connection issues, server outages, etc. First, you should refresh the network connection by enabling and disabling the Airplane mode on your phone and try again. It even breaks your workflow if you can’t download important photos sent by your co-workers. WhatsApp not downloading videos can confuse you. Here are the best ways to fix the WhatsApp download failed error on iPhone and Android. While many continue to share multimedia content on WhatsApp, it can be harrowing if the app suddenly throws an error while downloading media on iOS and Android. It’s an essential platform for many to exchange messages, photos, videos, and files, and to stay in touch with friends and family. WhatsApp is one of the most popular IM (Instant Messaging) apps out there.
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